Spring Break

· What is Spring Break? It’s our annual meeting for members of the chamber. We have an entertaining speaker, present our annual awards, and conduct some routine annual business (but we keep that business part really short).

· Why is it called Spring Break? That is the theme every year, as we mark the first day of spring and the end of winter. Our intent is to communicate a theme of renewal and rebirth, dwell on the positives, and celebrate our successes (if you want to get all serious about it).

· What should I wear? Casual clothes. Some people wear tropical attire, but that’s up to you…at a minimum leave your tie at home (it might get cut off).

· What should I be expect to happen at Spring Break? Nothing too radical. We have fun and the program is humorous and at times irreverent, but all you have to do is sit back and enjoy yourself. (Don’t worry, no one will try to convert you to chamberism or ask you for money or make you do a funny dance in front of the crowd…but you can if you want to.)

Your Name and Company Name:______________________________________________________________

Regular Admission: $15 per person. Number of people: __________ Seat locations are not reserved

Table Sponsor: $250 includes reserved seating, table for 8, and company name on table sign & in program

You can register by email too: jriddle@zmchamber.com or by Fax: 454-2963, or by Mail: 205 North Fifth Street, Zanesville, Ohio 43701or heck just call us: 455-8282

"Why We Do What We Do"

Do you think you know why you do what you do? This presentation will have you taking a fresh look at your business and how you do it to reveal new levels of success, satisfaction and productivity.

Join Scott Brown as he explores the deeper meaning to our professional - and personal lives through entertaining stories and practical insights. Rich in content - high in energy! You'll leave this presentation feeling entertained and enlightened!

Brief Interview with Business Author/Speaker/Trainer SCOTT BROWN

Interviewer: Scott how did you get started as a speaker?

Scott: I got a job right out of college working for a small amusement park that had just opened in a suburb of Cleveland, Ohio and one of my first tasks was to put together a training program for the young employees. To prepare, I started devouring customer service books, motivational books, management books and ended up creating some pretty nice, effective programs. Those programs helped me write my first book, “Who Cares? Creating A Culture Of Service In Your Business.” Eventually, some friends in other businesses asked if I would present to their organization and it took off from there.

Interviewer: Do you miss working for the amusement park?

Scott: I have loved amusement parks – and fun places in general – since I was a little kid and I am lucky enough to be able continue my work in that field. I currently serve on the Education Committee for the International Association of Amusement Parks and Attractions and work on a limited basis with the park where I first got my start.

Interviewer: What makes your presentations different?

Scott: I think the big difference is that most trainers “teach” and most keynote speakers “entertain.” I make it a point to do both. It doesn’t matter what type of presentation I’m making or who I’m making it for - you’ll leave with smile on your face - and at some point as you’re walking out of the room you’ll say to yourself, “hey, I learned a lot today!”

Interviewer: What industries are your presentations best suited for?

Scott: My presentations and workshops are all principle based so whether I’m discussing customer service, accountability, leadership or management the tools and ideas I share are valid no matter what type of business you’re in. I’ve worked with funeral parlors, restaurants, convention & visitors’ bureaus, banks, Major League baseball teams and everything in between. That’s why we say my presentations are a “blend of professional development & personal growth,” because my message not only reaches across all industries, it also is just as relevant in your personal life as it is in your professional life.

Interviewer: Can frontline employees benefit from your presentations?

Scott: Absolutely! There are many companies and organizations that I work with where I work with managers in the morning and frontline employees in the afternoon. Creating a service-focused, positive work environment is a two-way street and everyone has to be accountable for the success of the organization.

Interviewer: Do you have a presentation or topic that is your favorite?

Scott: I make it a point to create programs that I am passionate about. So if I’m speaking about something – I like the subject. But if I had to pick a favorite it would be my “Foundations of Service” program, because it is the culmination of everything I do. People hire me to deliver the presentation because it’s about customer service and management, but what they soon discover is that it’s about people – and helping individuals reach their potential. It doesn’t matter if it’s the organizations upper management, middle managers or the frontline employees – everyone wants to feel appreciated, needed, successful and “Foundations of Service” helps you achieve this.

Interviewer: What do you love best about speaking?

Scott: Without a doubt, it’s helping people facilitate professional and personal change. So many people spend their lifetimes being miserable working for people they don’t like, in a job they don’t care about. It doesn’t have to be that way. I help people change their perceptions and then give them the tools to make a difference. I can’t think of doing anything that would be more fulfilling than this!