Survey Name: Web Business Survey
Apr-09
Zanesville-Muskingum County Chamber of Commerce
1.  In what ways do you use the web in your business? Check all that apply.
		Number of Response(s)	Response Ratio
Email communications		47	95.9%
Email marketing		21	42.8%
Online advertisements		12	24.4%
Website for marketing / communications		29	59.1%
Twitter communications and the like		4	8.1%
Purchasing / ordering supplies from others		39	79.5%
Online order processing and sales		18	36.7%
Inventory control and management		5	10.2%
Web conferencing		12	24.4%
Web casting - offering webinars, etc.		7	14.2%
Training - watching webinars, etc.		24	48.9%
Blogging		6	12.2%
Actual service / product is electronic or web based		6	12.2%
Customer feedback		19	38.7%
Social Networking Sites (LinkedIn, Facebook, etc.)		9	18.3%
Websearches to obtain information / conduct research		22	44.8%
Other		5	10.2%
Total		49	100%
5 Comment(s) See Details tab below
2.  Can you recommend one resource that you have found particularly helpful on how to better use the web in your business?
19 Response(s) See Details tab below
3.  What web topic would you most like more information about so that you can apply it in your business?
21 Response(s) See Details tab below

1.  In what ways do you use the web in your business?Check all that apply.  - Other responses
	Answer
	Employee's timeclock
	On line database
	Submission of billing
	blue print reading
	online legal research
	Employee Time Tracking - on line
	Managed Services - on line
1.  In what ways do you use the web in your business?Check all that apply.  - Comments
	Answer
	Sorry, we can't give you a decent survey. We are just starting to play around with it some
	We have found an informative website to be the absolute best advertisement we could have.
	Employee Time Tracking Managed Services On Line Web Chat On Line Help Desk - Remote support many other services
	I have no need for web site service in office space rental.
	Sales & Marketing most helpful.
2.  Can you recommend one resource that you have found particularly helpful on how to better use the web in your business?  - Responses
	Answer
	Constant Contact for emailing newsletters
	No.
	none
	Our web design and access is controled at the corporate level
	There are many on lines resources and web subscription E-mails for each type of business.
	The Apple Store!!
	no suggestions,  but I will listen if you find one
	Monthly email newsletter
	We save gazillions of dollars in postage by sending graphs and articles via the net.  Quick response from them creats faster cash flow also.
	On-line credit card transaction processing
	find companies who are in the business to locate work in your field and join there program.
	N/A
	No one resource.
	n/a
	court and government info access/home office communications
	Communication
	no-my office has a closed network system and all goes thru corporate email, web, etc.
	e-payments
	Social Networking has helped me grow referrals and ultimately helped me close sales.
	It takes a variety of different sources to be able to use the web wisely. Subscriptions to various web based services, specific to each businesses industry are most helpful.
	Yahoo Sitebuilder to build my free website
	Ordering, communications with clients, expediting orders.
3.  What web topic would you most like more information about so that you can apply it in your business?  - Responses
	Answer
	Increasing traffic to our business!
	I don't know enough about this topic to comment
	none
	Online marketing
	Accounting & Marketing
	Twitter
	Making your web site more noticeable.  ie: key word usage, widgets, links, etc
	searches
	marketing
	Free web advertising
	If I had a web site, how to link to other sites, or how to have the site consistently be a high hit on a search.
	Learn more about E-Commerce communications
	Use of web payments, such as Paypal.
	How to set up a payment procedure on the web
	home/office interface
	Medical Suppliers
	leadership, management, taxes
	human resources legislation...appreciate all the Chamber has shared so far this year
	marketing
	How to utilize resources such as Twitter, etc. to my advantage--I am new to that.
	Better Networking practices.
	access to software cheaper (cloud computing)
	Marketing and accounting are a couple that come to mind that businesses like mine need help with.
	Media storage on a public server for distribution to others.
	Web conference center as a business.
	Streaming pay-per-view content.
	Satellite uplink to streaming content.